Privacy Policy
We are Wild Tokyo Casino. This Privacy Policy explains how we collect, use and protect personal information when you open an account, place wagers, make deposits or use site features. The page covers the types of data we hold - personal, technical and transactional - plus how that data is used for account management, payments, support and security. It also outlines your rights and how to contact us about privacy matters. Read this policy to understand what we collect, why we keep it and how we safeguard it while you use our services.
Types of data we collect
We collect several categories of information depending on your interaction with the site.
Personal data
Name, date of birth, email, phone, address and identity documents when verification is required. Personal data is used to create and maintain accounts and to meet legal obligations.
Technical data
Device identifiers, IP address, browser type, operating system, session and connection details. Technical data helps deliver the service, manage sessions and detect abuse.
Transactional data
Deposit and withdrawal records, payment method details, bet history, wins and losses. Transactional data supports payments, account balances and responsible gambling tools.
How we use information
Account creation and access control. Payment processing and fraud checks. Customer support and dispute handling. Risk management and security monitoring. Where you consent, marketing messages and promotional offers; you may opt out at any time through account settings or support channels.
Data protection and security
We protect data with encryption in transit and at rest. Connections use strong TLS/SSL encryption. Access to personal information is limited and controlled. Technical safeguards and routine security measures are in place to reduce risk of unauthorised access.
Cookies and tracking technologies
We use cookies and similar technologies for session management, authentication, analytics and personalisation. Third-party cookies may be used for analytics and marketing. You can manage cookie preferences via your browser or account settings.
User rights
Access - request a copy of the personal data we hold about you. Correction - ask us to correct inaccurate or incomplete information. Deletion - request removal of personal data subject to legal or operational retention needs. Restriction and objection - request limits on processing. To exercise rights, contact support through your account or available site channels.
Data sharing and third parties
We share data with service providers who perform services on our behalf such as payment processors, game providers, identity verification and responsible gambling partners. Data may also be shared to comply with legal obligations or to prevent fraud and abuse. Third parties process data under contract and only for permitted purposes.
Data retention
We retain personal and transactional data as long as needed for account management, legal compliance, dispute resolution and risk management. Retention periods may vary by data type and legal requirements. Requests for deletion are processed subject to these obligations.
Updates to this policy
We may update this privacy policy to reflect changes in legal or operational requirements. Material changes will be posted on the site and, where appropriate, notified via account notices. Check this page periodically for the latest version.